Platform Features
Every feature your enterprise needs to manage customers, grow revenue, and deliver exceptional support.
CRM & Customer Database
360-Degree Customer View
Every interaction, purchase, support ticket, and communication in one timeline.
Smart Segmentation
Tag and filter customers by behaviour, value, location, and custom fields.
Contact Import
Bulk import from CSV, Excel, or 30+ integrations. Deduplification built in.
Custom Fields
Add unlimited custom fields to match your business data model exactly.
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Sales Pipeline
Visual Kanban Board
Drag-and-drop deal management across unlimited custom pipeline stages.
Revenue Forecasting
AI-powered forecasting based on deal stage, value, and historical conversion rates.
Team Performance
Individual and team leaderboards, quota tracking, and activity dashboards.
Email Sequences
Automated follow-up sequences triggered by deal stage changes.
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Support & Ticketing
Omnichannel Inbox
Email, WhatsApp, live chat, and phone in one unified inbox. No context switching.
SLA Management
Set response and resolution SLAs. Auto-escalation when breached.
Knowledge Base
Self-service help centre with article management, search, and analytics.
CSAT Surveys
Automated customer satisfaction surveys after every ticket resolution.